Hi!

We're moving to new - email based support system http://support.purethemes.net/

This support system will be closed soon, so please open any new tickets on http://support.purethemes.net/

Main reason behind this is that Ticksy doesn't work on mobile devices at all, it's almost impossible to access it, and as I'm leaving now for vacations I won't be able to use it. 

I'll be on a break from 14.09.2014 to 01.10.2014 - I'll do my best to find time and Internet connection to answer your questions, but my ability to solve complex problems might be limited. 

Thank you for understanding.

Kind regards,

Lukasz

Purethemes.net

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